The Performance Physio takes you privacy seriously. This Policy outlines how we manage your personal information under GDPR  which commenced in 2018. 

'We take 

       your privacy 

   seriously ...'

Privacy Policy

The Performance Physio takes you privacy seriously. This Policy outlines how we manage your personal information under GDPR  which commenced in 2018. 

The Data Protection Law in this country is:

General Data Protection Regulation (EU) 2016/679.

Under this Data Protection Law, patients consent to the use of their personal data by The Performance Physio practitioners and reception staff for healthcare management purposes. Please check this policy occasionally as changes may occur because of changes to the law, our clinical activities or the nature of technology. We want to ensure you are happy with this policy as by using our website, you agree to be bound by this Policy.

Patients willingly provide personal data to The Performance Physio on their first visit, when they complete  a “new patient registration form”. If someone is unwilling to complete a registration form (including but not limited to their address, list of current prescription medication and their signature to confirm ‘consent to treatment’) then they can not be registered and treated as one of our patients.

We obtain information about you when you use our website to contact us about our services or when you register as a private patient at our clinic. We collect personal information which includes your name, date of birth, occupation, contact details, email address & any medical information you provide to use during your appointment.

We may use this information for the following purposes: 

  • To provide and fulfill services between yourself and The Performance Physio which may include rehabilitation plans, invoices & billing

  • Onward referral  to another medical professional where you have given your consent

  • To notify you about changes to our service

  • To provide customer support

  • To gather analysis or valuable information so that we can improve our service

  • To assess, address & prevent technical issues


Your personal information will be held for as long as necessary for the purposes set out in this privacy policy. We will retain and use your personal data to the extent necessary in accordance with medical data protection regulations. Your information will not be shared or sold to third parties for marketing purposes. If any of your details change then please contact us directly. 

Security Of Data

The security of your data is paramount & personally identifiable information is kept secure. We store personal information in hard copy files that are kept in a secure location. Personal information that we store or transmit is protected by security and access controls, including username and password authentication. 

If you have any questions, concerns, or comments about our privacy policy you may contact us in the following ways:


Postal Address: 3 Teanhurst Close, Lower Tean, Stoke-on-Trent, Staffordshire. ST10 4NN

Intellectual Property
The design & content of this web site remains the intellectual property of The Performance Physio at all times. You may not use, reproduce the content on this web site for any reason without written permission from The Performance Physio.

No Warranty, Disclaimer of Liability & Indemnity

The Performance Physio  makes no warranty concerning the services & content available on this web site. In no event will The Performance Physio be liable for direct, special, incidental, or consequential damages arising directly or indirectly from the use of (or failure to use) or reliance on this web site. The Performance Physio does not guarantee the accuracy, content, or timeliness of the services available on this web site.

Registered Company Details 

Performance Medicine Limited. 3 Teanhurst Close, Lower Tean. Stoke-on-Trent. Staffordshire. ST10 4NN

Company Number: 10500806 Registered In England & Wales